Helsinki office customer satisfaction is top-class
Our clients’ trust is reflected in excellent customer satisfaction
The results of our customer satisfaction survey conducted at the beginning of 2026 show that our clients particularly value our expertise, smooth cooperation, and practical approach to legal matters.
An NPS of 95.4 reflects exceptional willingness to recommend us
Our Net Promoter Score (NPS), which measures clients’ willingness to recommend our services, reached an outstanding 95.4. This excellent result reflects the strong trust our clients place in us and the high quality of the client experience we strive to provide.
Clients appreciate expertise and seamless cooperation
According to the survey, our clients especially appreciate our team’s professionalism, service-minded approach, and the fact that we are able to provide comprehensive legal expertise under one roof.
The feedback also highlights the concrete value our services bring to clients: we help resolve legal challenges efficiently, assist in dispute resolution, and provide peace of mind and added value to support our clients’ business operations.
Client feedback
One of our clients described our cooperation as follows:
“Professional and client-oriented service. I also appreciate that the client’s views are genuinely taken into account.”
We are grateful for the trust and valuable feedback from our clients. Their input helps us continuously improve our services and ensures that we can continue providing high-quality legal expertise also in the future.
Find out more about our services.
